RSS Ray interviews Velaro Director of Marketing, Chad Ritchie, about how to use live chat for high conversion rates and eCommerce success.
RSS Ray recently sat down with Chad Ritchie, the Director of Marketing at Velaro, one of the leaders in live chat technology. Together they discussed how companies are using live chat to increase conversion rates, decrease shopping cart abandonment, and keep customers happy. Check it out:
http://www.rssray.com/blog/2008/10/17/ray-raps20-questions-with-chad-ritchie/
